FAQ - Snap & Tough Phone Cases

What materials do you use in your Snap & Tough phone cases?

Snap cases: Hard-shell Polycarbonate (PC) material i.e. Durable high quality plastic.

Tough cases: Hard shell Polycarbonate (PC) exterior + inner TPU layer.

In fact, we use 100% recyclable materials for our products. All our materials, finished products and manufacturing processes are audited, approved, and certified as compliant to International Quality Standards by INTERTEK, one of the most reputable technical auditing firms in the world.

For more information about our materials, Learn more.

How protective are your phone cases?

Our phone cases are made using high spec space grade materials, but of course, used on Earth. All of them meet or exceed MIL-STD 810G Drop test standards, however, please see here below for more information:

Tough Cases: Our Tough cases have excellent resistance to outdoor weathering, long-term optical quality which makes them popular amongst many. It has a raised bezel for screen protection along with a raised camera lip. It offers ultimate protection against the knocks and drops making it a case that is BUILT TO LAST. This is a perfect case that protects the phone and its people at their boldest behaviours and yet remains very STYLISH. Therefore, if you are BOLD and carefree, drop your phone often, have kids or siblings who are likely to drop your phone, the tough case is a perfect companion for your phone.

Snap Cases: Our Snap cases are ideal for keeping your phone safe from daily wear and tear including small knocks and drops while staying slim, chic, and lightweight. It also has raised bezel for screen protection. Therefore, if you are not clumsy, don’t drop the phone often, and like a slim cute case, the snap case is made for you.

Are your phone cases wireless charging compatible?

Yes, all LE SKYEBLEU phone cases are wireless charging compatible and therefore your phone case can be charged with the different available compatible wireless chargers.

Are your iPhone cases MagSafe® compatible?

Our snap & tough cases for the iPhone models are currently NOT MagSafe® compatible. You can charge these snap & tough cases with MagSafe® chargers but they will not stick in place i.e., they currently don’t have a magnet ring which allows it to stick to the charger.

How well is the camera protected by your cases?

All our cases have a raised bezel/ lip for camera protection which protects the camera from coming in contact with flat surfaces. So, we’ve got you covered!!

How does the printing work on these Phone Cases?

The design/ artwork is permanently printed to perfection on the surface of the hard shell Polycarbonate (PC) exterior case using the most sophisticated high heat UV Printing technology which results in a smooth, high sheen protective finish. Our print quality reflects the highest resolution of full colour printing technology available today, ensuring that the designs will not fade or scratch off.

Do you accept returns?

With a People-First approach🥰, we serve big-hearted individuals like you to build a meaningful relationship that extends beyond the initial purchase because we truly believe that it’s not only about what we deliver, but also about how it makes you feel. However, if there’s any issue with the product you’ve received, please reach out to us and we will do everything to make it right.

We gladly accept returns provided the product is unused and is sent back to us in its original packaging within 30 days from the date it was delivered to you.
Please see our Returns Page for more information.

For all other FAQs, Learn more.

Good Photo examples

For the best results, send us a clear, well-lit photo of your pet(s). Please ensure the image is taken at eye level and no features are cut off. Avoid blurry, dark or grainy photos and those with Instagram filters. (Please refer our listing images for guidance)


Before our artists begin crafting a pet portrait, we'll give our customers a heads-up if the photo they provided isn't ideal. This way, we ensure our pet portraits always meet our high-quality standards.