At LE SKYEBLEU, we’re all about sustainability and that’s why we have a MADE TO ORDER policy to avoid waste and promote environmental responsibility♻️ This means your order is freshly made just for you and our production time is between 2-3 business days before shipment. But trust us, it’ll be worth the wait!

And the best part? We have production warehouses all over the world, including Australia, USA, UK, Italy and Korea, so your package will be sent from the location nearest to you for the fastest delivery possible✈️

Not only that, but by producing locally we’re also supporting local economies and reducing carbon emissions on each order.

Once your package is on its way, we’ll send you a confirmation email with tracking information (depending on the shipping profile selected) so you can follow its journey right to your doorstep. Happy shopping!!

Therefore, for faster and efficient shipping:

• Australian orders - Shipped from Australia.
• U.S.A, Canada & South America orders - Shipped from the U.S.A.
• United Kingdom (UK) orders - Shipped from the UK
• European Union (France, Germany, Spain, Greece etc) orders - Shipped from Italy in Europe and therefore no custom duty/ fees
• Korea & Japan orders – Shipped from Korea
• Other Asia orders - Majority shipped from Australia
• Rest of the world – Majority shipped from the UK

Yes, absolutely! We proudly offer global shipping to most destinations. However, please note that there are a few countries where our courier services may not be accessible. Always feel free to contact us if you're unsure about your location.

Please note that the shipping times are in addition to the production times.

Based on our prior experience, our estimated standard shipping times are:

• Australia: 4 - 7 Business days (Shipped from Australia)
• USA: 4 - 8 Business days (Shipped from USA)
• UK: 3 - 5 Business days (Shipped from UK)
• Canada: 7 - 12 Business days (Shipped from USA)
• European Union (EU): 6 - 8 Business days (Shipped from Italy in Europe)
• New Zealand: 7 – 14 Business days (Shipped from Australia)
• Korea: 2 - 5 Business days (Shipped from Korea)
• Japan: 10 - 12 Business days (Shipped from Korea)
• Rest of Asia: 10 - 12 Business days (Shipped from Australia)
• Rest of the World: 10 – 12 Business days (Majority shipped from the UK)

These are standard estimates and minor delays can be expected during holidays and peak periods.

You are always welcome to email us on info@leskyebleu.com for specific shipping times.

We want to make sure you have the best shopping experience with us, and that includes being transparent about our delivery times. In normal situations, we have standard time frames as per above for delivery, but there may be potential delays due to COVID-19 situation in some regions which are outside of our control. We understand that it can be frustrating, but please know that we are working hard with our logistics and production teams to get your order to you as soon as possible. To allow for any potential delays, we suggest you give an additional 5 days on top of our standard delivery time frames before reaching out to us at info@leskyebleu.com

We take pride in making our products just for you (MADE TO ORDER) to reduce waste and be more eco-friendly ♻️, therefore it takes us 2-3 business days to make your order before it's shipped. We appreciate your understanding.

We offer the following worldwide delivery options for you to choose from:

Australia (Shipped from Australia)

USA (Shipped from USA)

Canada (Shipped from USA)

New Zealand (Shipped from Australia)

United Kingdom (Shipped from UK)

European Union (Shipped from Italy)

Japan (Shipped from Korea)

Asia (Majority Shipped from Australia)

Rest of the World (Majority Shipped from UK)

Note: Minor delays can be expected during holidays and peak periods. 

(Please note that these standard time frames apply to non-pandemic situations, and we sincerely request you to consider the existing COVID-19 situation in some locations just in case your order is delayed due to any logistics issues that are out of our control.

Feel free to reach out to our friendly customer support team at info@leskyebleu.com if you have any questions about our shipping policy)

At LE SKYEBLEU, we’re all about sustainability and that’s why we have a MADE TO ORDER policy to avoid waste and promote environmental responsibility. This means your order is freshly made just for you and our production time is between 2-3 business days before shipment. But trust us, it’ll be worth the wait!

And the best part? We have production warehouses all over the world, including Australia USA, UK, Italy and Korea, so your package will be sent from the location nearest to you for the fastest delivery possible. Not only that, but by producing locally we’re also supporting local economies and reducing carbon emissions on each order.

Once your package is on its way, you will receive an e-mail confirmation with the tracking information. Depending on the shipping profile selected, the package will be delivered to your shipping address or the nearest pick-up point. Please note that the courier service can choose to deliver your package to the nearest pick-up point in some circumstances.

Be assured that in the confirmation e-mail, you will receive all the important information about your package including the tracking details and how to track it. If you haven’t received the confirmation e-mail of shipping within 3 - 4 business days of your purchase, please contact our customer service at info@leskyebleu.com and they will surely assist you further.

Note: If you choose the "non-tracked delivery" option for orders in Australia and the UK, tracking details will not be available. We recommend selecting "tracked delivery option" if you wish to monitor your package's journey. We appreciate your understanding.

Once we ship your order, you’ll receive an email confirmation all the shipping details. The tracking number and delivery provider information will be included, so you can follow your package’s journey every step of the way.

We request you to co-operate as it may take 2-3 business days for the tracking information to update with some delivery providers. So don’t worry if you don’t see any updates right away.

Note: In rare circumstances, delivery providers may misplace or lose packages during transit. While it’s frustrating and out of our control, we offer our sincere apologies if this happens to your package. If that happens, please reach out to our team at info@leskyebleu.com with your order details and we’ll get a new package shipped to you right away!! We’re always here to help.

If you choose the "non-tracked delivery" option for orders in Australia and the UK, tracking details will not be available. We recommend selecting "tracked delivery option" if you wish to monitor your package's journey. We appreciate your understanding.

We understand that you need your products fast, so we aim to process these orders as quickly as possible.

Therefore, if there’s a change to delivery address, we request you to please contact us with your order number and correct shipping address as soon as possible (within 4 hours of purchase) via email at info@leskyebleu.com so that we can get it updated before the processed and shipped.

If your order is too far along in the processing stage or has already been shipped, it is your responsibility to collect the package from the address it is being or was shipped to. Otherwise, the package will most likely be returned to us by the courier. 

It is important to note that after the initial 4 hours from the purchase, the orders are automatically sent to our respective production warehouses to begin the process of printing and shipping. Therefore, once it’s in the processing, it is one of the many orders being worked on and therefore making any change will not be possible.

In rare circumstances, delivery providers may misplace or lose packages during transit. While it’s frustrating and out of our control, we offer our sincere apologies if this happens to your package.

If that happens, please reach out to our team at info@leskyebleu.com with your order details and we’ll get a new package shipped to you right away!! We’re always here to help.

This situation has been observed with some of the USPS deliveries in the USA. 

We recommend that you first check with your neighbours just in case your package was delivered to their house. Sometimes, the couriers may deliver the package to the neighbours or nearby doors by mistake. 

In some instances, USPS marks some orders as delivered before a few days of their actual delivery. 

Some USPS delivery Drivers may also scan the package as delivered by mistake while they are on the way, and when they arrive at the address, if something blocks their way (like car, trailer, etc), they may skip the house or deliver to the wrong address. USPS may also attempt to re-deliver on the next business day.

Therefore, we request you to allow at least 2 – 3 business days after the order is marked “delivered” before reaching out. If the package is still not ACTUALLY delivered or found after 3 days, please send us an email at info@leskyebleu.com and we will get this resolved for you ASAP!!

Customs policies vary from country to country and the fee may vary depending on your order value, country limits, and other factors. International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any applicable fees, taxes and duties are the responsibility of the delivery recipient.

For more information on taxes, duties and customs regulations please contact your local customs office.

We are so sorry if your package is taking too long to arrive. If this is the situation, please reach out to us at info@leskyebleu.com and we will immediately offer a solution.

If you still have any questions or concerns regarding the shipping/ delivery of your order, please free to contact us at info@leskyebleu.com and we will be happy to assist you further.